Refund policy

Return and refund policy

We strive to provide high-quality products and excellent customer service. However, we understand that sometimes things don’t work out as planned. This policy outlines our return and refund guidelines.

 

Exceptions

  • Final Sale Items: Items marked as “Final Sale” or “Non-Returnable” cannot be returned or refunded.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on availability 

Return Process

  1. Contact Us: Contact our customer support team to initiate a return.
  2. Shipping: You will be responsible for the return shipping costs. We recommend using a trackable shipping method.
  3. Inspection: Upon receipt of the returned item, we will inspect it to ensure it meets the return eligibility criteria.

Refund Process

  1. Approved Returns: Once your return is approved, we will process your refund to your original payment method.
  2. Processing Time: Please allow [7] business days for the refund to be processed.